After-sales service

Fault repair

When there is a problem or failure during use, submit a repair application to the relevant department or service provider to seek to solve the problem or repair the fault.

Installation guide

Help users successfully complete the installation process to ensure that devices or services can work properly. Proper installation can ensure the normal operation of the device and reduce subsequent faults.

Usage consultation

You can get the necessary help and guidance to improve the efficiency of use, solve problems encountered, and gain an in-depth understanding of how to use products or services and precautions.

Accessories

Meet the specific needs of users or provide additional features to provide users with more choice and flexibility to meet different use scenarios into individual needs.

Request for information

Materials can be requested by book, E-mail, telephone and online forms, including reports, documents, data, manuals, promotional materials, technical specifications, etc.

Maintenance application

Arrange appropriate time and personnel for inspection, adjustment cleaning and maintenance according to the call request to ensure the normal operation and performance of the equipment.

Service request

Requests can include technical support, product repair, account management, complaint handling, inquiries, etc. Through service requests, users can get the necessary support and help to solve problems and improve the service experience.

Complaints and suggestions

Provide feedback to relevant service providers to improve service quality, meet customer needs, and strengthen communication and cooperation with users.